Protect Yourself from Financial Fraud

At RB-ONW, your security is our top priority. Learn how to recognize, prevent, and respond to financial fraud with our comprehensive guide and resources.

Immediate Action Required

If you suspect fraudulent activity on your account, contact us immediately at 1-800-RBONW-FD (1-800-726-6933) or through your online banking portal. We're available 24/7 to help secure your accounts.

Learn Warning Signs Report Fraud
Recognize the Threat

Common Fraud Warning Signs

Stay vigilant by learning to identify these common indicators of financial fraud and scams.

Phishing Attempts

  • Urgent emails asking for personal information
  • Messages with spelling/grammar errors
  • Suspicious links or attachments
  • Requests for passwords or PINs

Phone & SMS Scams

  • Calls claiming to be from "bank security"
  • Requests for OTPs or verification codes
  • Pressure to act immediately
  • Offers that seem too good to be true

Account Irregularities

  • Unfamiliar transactions on statements
  • Unexpected password change notifications
  • Missing mail or statements
  • Changes to account details you didn't make
Stay Protected

Fraud Prevention Best Practices

Protect your financial information with these essential security practices.

Secure Your Accounts

Take these steps to secure your online banking:

  • Use strong, unique passwords for all accounts
  • Enable two-factor authentication
  • Regularly update passwords
  • Use biometric authentication when available

Safe Online Practices

Protect yourself while banking online:

  • Only use secure Wi-Fi for banking
  • Check for "https://" and padlock icon
  • Log out after each banking session
  • Install and update antivirus software

Personal Information Safety

Safeguard your personal data:

  • Never share passwords or PINs
  • Shred financial documents before disposal
  • Monitor credit reports regularly
  • Be cautious about information on social media

Emergency Fraud Reporting

If you suspect fraudulent activity or have been a victim of fraud, contact us immediately using one of these methods. Our fraud specialists are available 24/7 to assist you.

Phone Support

Domestic: 1-800-RBONW-FD

International: +1-212-555-7890

Available 24/7

Secure Email

fraud@rb-onw.com

Response within 2 hours

In-App Reporting

Open RB-ONW mobile app

Go to: Help → Report Fraud

Instant flagging of transactions

Take Immediate Action

If You Suspect Fraud

Follow these steps immediately if you believe you've been targeted by financial fraud.

1

Contact Us Immediately

Call our 24/7 fraud hotline to report suspicious activity and freeze affected accounts.

Call Now
2

Change Credentials

Update passwords, PINs, and security questions for all financial accounts immediately.

Secure Account
3

Document Everything

Keep records of fraudulent transactions, communications, and steps you've taken.

Download Form
4

Monitor & Follow Up

Regularly check account statements and credit reports for any additional suspicious activity.

Monitor Credit